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Customer Service Representative Duties And Responsibilities
Customer Service Representative Duties And Responsibilities -
The Customer Service Representative attracts potential customers by answering product and service questions and suggesting information about other products and services Process orders prepare correspondences and fulfill customer inquiries to ensure customer satisfaction
Customer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints and walking customers through basic troubleshooting or setup processes
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CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION
CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION
Discover the essential duties and responsibilities of customer service representatives and how they play a pivotal role in delivering exceptional customer support and fostering positive customer experiences
Their primary duties and responsibilities include Handling customer inquiries both telephonically and by email Managing large amounts of inbound and outbound calls in a timely manner Identifying customers needs clarify information research every issue and provide solutions Seizing opportunities to upsell products when they arise
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Customer Service Representative
Customer Service Representative
A customer service representative CSR acts as a liaison between a company and its customers They are responsible for providing assistance support and solutions to customers inquiries concerns and issues CSRs play an important role in maintaining customer satisfaction and fostering positive relationships with clients
Build your own customer service representative job description with skills salaries and more Duties include answering phone calls or emails from customers and more
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Roles And Responsibilities Of Customer Service Representative
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Customer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints and walking customers through basic troubleshooting or setup processes
https://www.liveagent.com/academy/customer-service-duties
Learn about the essential duties and responsibilities of customer service employees including handling customer inquiries processing orders resolving technical issues and more
Customer service duties and responsibilities generally include answering phone calls and emails responding to customer questions and complaints and walking customers through basic troubleshooting or setup processes
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